Planned Maintenance for Symantec Messaging Gateway May 4, 2021
Scheduled Maintenance Report for Symantec Email Security
Completed
The scheduled maintenance has been completed.
Posted May 04, 2021 - 13:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 04, 2021 - 05:00 UTC
Scheduled
Symantec is performing planned maintenance of Symantec Messaging Gateway beginning May 4, 2021, starting at 05:00 UTC, for a duration of 8 hours.

Impact
During the maintenance window, customers may experience the following:

• For 3 hours duration of the maintenance window, CSR submissions sent by the customers will be queued. No new CSR rulesets will be created during this time period.
• Customers may receive 5xx errors for reports during the maintenance window.
• Customers may see errors in logs while DNS is updating. This may include 5xx and 4xx errors and can be ignored, unless they are persistent.

All other aspects of the product will work as expected during the maintenance window. Updated rulesets will be provided up until the start of the maintenance window.

Schedule
Start: May 4, 2021 at 05:00 UTC
End: May 4, 2021 at 13:00 UTC
Posted Apr 27, 2021 - 19:39 UTC
This scheduled maintenance affected: Messaging Gateway (Content Services).