Messaging Security

Service availability and scheduled maintenance for Email Security.cloud and Messaging Gateway.

CANCELLED: Email Security.cloud NAM Quarantine Infrastructure Maintenance on September 18-19, 2021
Scheduled Maintenance Report for Messaging Security
Completed
The maintenance window has been cancelled. We are working on an updated schedule and a new notification will be issued once a revised schedule is finalized.
Posted Sep 16, 2021 - 07:06 UTC
Update
Please be advised that there has been a change to the impact of this maintenance.

Impact
During the maintenance period, Symantec Email Quarantine Portal https://us.quarantine.symantec.com/ will not be available and emails directed to the quarantine will be queued. Once the maintenance has been completed these emails will be delivered to the quarantine along with summary notifications and digest emails resuming.
Posted Sep 08, 2021 - 13:21 UTC
Scheduled
Symantec, a division of Broadcom, is performing maintenance of Email Quarantine NAM Infrastructure beginning September 18, 2021, starting at 02:00 UTC, for a duration of 45 hours and 50 minutes.

Impact
During the maintenance period, Symantec Email Quarantine Portal https://us.quarantine.symantec.com/ will not be available and emails directed to the quarantine will be queued. Once the maintenance has been completed these emails will be delivered to the quarantine along with summary notifications and digest emails resuming.

All other aspects of our services are expected to function as normal.

Schedule
  • Start time: September 18, 2021, at 02:00 UTC
  • End time: September 19, 2021, at 23:50 UTC
  • Posted Sep 08, 2021 - 13:09 UTC
    This scheduled maintenance affected: Email Security.cloud (Americas, Asia Pacific, Japan).