Messaging Gateway Planned Maintenance on May 15, 2020
Scheduled Maintenance Report for Symantec Email Security
Completed
This maintenance has been rescheduled. The newly scheduled maintenance can be found here.
Posted May 21, 2020 - 23:08 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 15, 2020 - 00:00 UTC
Scheduled
Symantec, a division of Broadcom, is performing planned maintenance of the Software Enablement Services and Content Services beginning May 15, 2020, at 00:00 UTC, until May 22, 2020, at 23:59 UTC.

Impact
During the maintenance window, Rule Distribution & Software Enablement Services backend will be intermittently accessible while we work on SSL certificate rollout for public facing URL. A subset of Messaging Gateway customers may experience errors when attempting to download rulesets and register or renew product licenses. All other aspects of our services will function as normal.

If a customer is not on a recent version, 10.6.5 or greater of the SMG product, communications may be disabled. The customer may need to work with support team to update their client to enable communications to the web services again.

Follow the below link for more details:
https://knowledge.broadcom.com/external/article/189124/messaging-gateway-1065-and-earlier-canno.html

Schedule
• Start: May 15, 2020, at 00:00 UTC
• End: May 22, 2020, at 23:59 UTC
Posted May 08, 2020 - 11:57 UTC
This scheduled maintenance affected: Messaging Gateway (Software Enablement Services, Content Services).