This page is no longer in use. Please click here to visit the new Service Status platform.
Email Security.cloud ClientNet Portal and API Maintenance on April 9, 2022
Scheduled Maintenance
Report for Messaging Security
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Symantec is performing scheduled maintenance of Email Security.Cloud Customer portal ClientNet beginning April 9, 2022 at 02:00 UTC for a duration of 14 hours.
Impact
During the maintenance period ClientNet, Customer and Partner API will not be available. All other aspects of our services will function as normal.
New features:
• Email Queues Dashboard, the new dashboard item will be located next to Emails Scanned dashboard item as a second tab. This supplements the previously released Email Queue related features: Email Queue API feed and Email Queue report.
• Although not feature itself, we will deploy the groundwork for an upcoming second feature which is planned for later in the month, the 29th of April – Expanded Approved Senders. This feature will provide additional granularity when approving a source in Anti-spam.
Other fixes:
• TLS Enforcements: when running domain TLS test it would not handle a certain error correctly in the TLS test results page
• Self Service Domain: Tooltip display format issue
• Data Protection: An error message shows distorted when editing a list of lists.
• Click-time: Additional validation added on the types of images allowed when customizing the message shown to users.
Schedule
• Start Time: April 9, 2022, at 02:00 UTC
• End Time: April 9, 2022, at 16:00 UTC
Impact
During the maintenance period ClientNet, Customer and Partner API will not be available. All other aspects of our services will function as normal.
New features:
• Email Queues Dashboard, the new dashboard item will be located next to Emails Scanned dashboard item as a second tab. This supplements the previously released Email Queue related features: Email Queue API feed and Email Queue report.
• Although not feature itself, we will deploy the groundwork for an upcoming second feature which is planned for later in the month, the 29th of April – Expanded Approved Senders. This feature will provide additional granularity when approving a source in Anti-spam.
Other fixes:
• TLS Enforcements: when running domain TLS test it would not handle a certain error correctly in the TLS test results page
• Self Service Domain: Tooltip display format issue
• Data Protection: An error message shows distorted when editing a list of lists.
• Click-time: Additional validation added on the types of images allowed when customizing the message shown to users.
Schedule
• Start Time: April 9, 2022, at 02:00 UTC
• End Time: April 9, 2022, at 16:00 UTC
This scheduled maintenance affected: Email Security.cloud (Data Feed API, ClientNet).