All Systems Operational

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The current status of Symantec Email Security.cloud services is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Technical Support.

Uptime over the past 90 days. View historical uptime.
Email Security.cloud Operational
90 days ago
99.97 % uptime
Today
Data Feed API Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
99.86 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Messaging Gateway Operational
90 days ago
100.0 % uptime
Today
Software Enablement Services ? Operational
90 days ago
100.0 % uptime
Today
Content Services ? Operational
90 days ago
100.0 % uptime
Today
ClientNet ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Email Security.cloud ClientNet Portal and API maintenance on August 8, 2020 Aug 8, 02:30-18:00 UTC
Symantec, a division of Broadcom, is performing planned maintenance of the customer portal ClientNet beginning August 8, 2020, starting at 02:30 UTC, for a duration of 15.5 hours.

Impact
During the maintenance period, ClientNet and all customer and partner APIs will not be available. All other aspects of our services are expected to function as normal.

Schedule
• Start: August 8, 2020, at 02:30 UTC
• End: August 8, 2020, at 18:00 UTC
Posted on Jul 22, 15:38 UTC
Email Security.Cloud ClientNet Portal and API Maintenance on August 22, 2020 Aug 22, 12:00-14:00 UTC
Symantec, a division of Broadcom, is performing maintenance of the customer portal ClientNet beginning August 22, 2020, starting at 12:00 UTC, for a duration of 2 hours. Please note that while this date is currently confirmed, the change is still subject to alteration.

Impact
During the maintenance period, ClientNet and all Customer and Partner APIs will not be available. All other aspects of our services are expected to function as normal.

Schedule
• Start: August 22, 2020, at 12:00 UTC
• End: August 22, 2020, at 14:00 UTC
Posted on Aug 5, 14:54 UTC
Past Incidents
Aug 7, 2020

No incidents reported today.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020
Email Security.Cloud ClientNet Portal and API Maintenance on July 25, 2020
Completed - The scheduled maintenance has been completed.
Jul 25, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 12:00 UTC
Scheduled - Symantec, a division of Broadcom, is performing maintenance of the customer portal ClientNet beginning July 25, 2020, starting at 12:00 UTC, for a duration of 2 hours. Please note that while this date is currently confirmed, the change is still subject to alteration.

Impact
During the maintenance period, ClientNet and all Customer and Partner APIs will not be available. All other aspects of our services are expected to function as normal.

Schedule
• Start: July 25, 2020, at 12:00 UTC
• End: July 25, 2020, at 14:00 UTC
Jul 8, 19:49 UTC
Jul 24, 2020

No incidents reported.

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This page is for notification purposes only and does not relate to Service Level Agreements (SLA).
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