All Systems Operational

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The current status of Symantec Email Security.cloud services is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Technical Support.

Email Security.cloud Operational
90 days ago
99.92 % uptime
Today
Data Feed API Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.83 % uptime
Today
Asia Pacific Operational
90 days ago
99.9 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
99.96 % uptime
Today
Japan Operational
90 days ago
99.9 % uptime
Today
Messaging Gateway Operational
90 days ago
100.0 % uptime
Today
Software Enablement Services ? Operational
90 days ago
100.0 % uptime
Today
Content Services ? Operational
90 days ago
100.0 % uptime
Today
ClientNet ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Symantec, a division of Broadcom, is performing maintenance of the customer portal ClientNet beginning October 24, 2020, starting at 12:00 UTC, for a duration of 2 hours.

Impact
During the maintenance period, ClientNet and all Customer and Partner APIs will not be available. All other aspects of our services are expected to function as normal.

Schedule
• Start: October 24, 2020, at 12:00 UTC
• End: October 24, 2020, at 14:00 UTC
Posted on Oct 9, 14:49 UTC
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 17:00 UTC
Update - This maintenance has been rescheduled, see updated schedule below. The impact remains the same.

Updated Schedule
  • Start Date: October 16, 2020, at 17:00 UTC
  • End Date: October 17, 2020, at 03:00 UTC
    Oct 7, 13:39 UTC
  • Scheduled - Symantec, a division of Broadcom, is performing network maintenance in the EMEA region. This maintenance will begin on October 9, 2020, starting at 17:00 UTC, for a duration of 10 hours. No customer impact is expected from this maintenance and all email services will remain available.

    Impact
    During the maintenance period all aspects of our services are expected to function as normal.

    Original Schedule
    • Start Date: October 9, 2020, at 17:00 UTC
    • End Date: October 10, 2020, at 03:00 UTC
    Sep 25, 20:21 UTC
    Oct 16, 2020
    Oct 15, 2020

    No incidents reported.

    Oct 14, 2020

    No incidents reported.

    Oct 13, 2020

    No incidents reported.

    Oct 12, 2020

    No incidents reported.

    Oct 11, 2020

    No incidents reported.

    Oct 10, 2020

    No incidents reported.

    Oct 9, 2020

    No incidents reported.

    Oct 8, 2020

    No incidents reported.