Email Security.cloud Data Feed API Delays in EMEA Region
Incident Report for Symantec Email Security
Resolved
On June 12, 2020, between 11:30 UTC and 16:30 UTC, customers provisioned to utilize the Email Threat Detection and Response (ETDR) (formerly known as ATP) service, may have experienced delays receiving data when querying the Data Feed API service. This issue only impacted a subset of our EMEA infrastructure.

The underlying issue has been resolved, all data is current and no telemetry data was lost.

Note that there was no impact to protection services, and all other aspects of our services remained functional.
Posted Jun 12, 2020 - 16:50 UTC
This incident affected: Email Security.cloud (Data Feed API).