We are currently investigating an issue where customers are unable to create a new case in ClientNet and receive the following error: 'Failed to Create the Case, Please Try again.'
We would advise customers to visit Broadcom Support
and call Customer Support using the appropriate phone number for your specific country. Our Support Engineers will be able to raise a case on your behalf in the meantime.
We will provide updates as soon as new information becomes available. All other aspects of the service works as expected and there is no impact to protection services.